We understand that unforeseen circumstances may arise. For cancellations made up to one week before the start of a vacation activity, course or camp, we offer a full refund.
For cancellations made less than a week in advance, we will refund 50% of the total amount.
Once the week has begun, a refund is only possible in the event of illness, from the 3rd day of absence and on presentation of a medical certificate.
